« Crash Replacement » program
For products damaged outside of their intended use, such as damage incurred during transportation, dropping or misuse, GOAT Wheels offers the eligible owner the "Crash Replacement" program to replace (30% off the new) or repair the product at a reduced cost. This program potentially applies to all our models, to the original owner only with the original purchase invoice dated less than 3 years ago.
No, the program aims to help customers with a problem that does not fall within the scope of manufacturer warranties by providing a solution to replace previously used equipment at a preferential cost.
Yes, the first buyer with proof of purchase less than 3 years old can benefit from the program to purchase a replacement product at a reduced price as many times as necessary.
Please contact us quickly via the tab support form. Nous vous guiderons pour les démarches (photos et facture d’origine vous seront demandées). En cas de prise en charge, les frais de renvoi du matériel restent à votre charge.